Governance & Compliance

Terms of Service

Effective May 11, 2026

Legal Framework

Binding agreement governing the use of clinical nutritional protocols and online consulting interfaces managed by NutritionCH.

01.

Consultancy Scope

All guidance provided via digital portals or direct calls is educational and supportive in nature, designed to optimize metabolic health through lifestyle shifts.

Professional Accountability

By accessing nutritionch.ch, you acknowledge that our specialists provide dietary coaching and biochemical analysis of nutrient habits, which does not constitute a medical diagnosis or pharmacological prescription.

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NutritionCH maintains strict adherence to the Swiss ethical standards of clinical nutrition. Clients are responsible for disclosing all pre-existing medical conditions and medications prior to any protocol adjustment.

Document Index

1.0 General Definitions
2.0 User Obligations
3.0 Financial Terms
4.0 Limitation of Liability

1.0 General Definitions

The term "Platform" refers to nutritionch.ch and all associated online consultation tools. "Consultancy" refers to the professional nutrition services provided by NutritionCH staff.

The "Client" is any individual or legal entity utilizing the Platform to receive dietary guidance or metabolic assessments.

2.0 User Obligations

Users must provide accurate, current, and complete information during the digital intake phase. Any metabolic protocols generated are unique to the specific data provided; sharing or distributing these protocols to third parties is strictly prohibited.

Clients are expected to consult with their primary healthcare provider before implementing drastic caloric or nutrient-timing changes, especially if managing chronic conditions such as diabetes or cardiovascular disease.

3.0 Payment & Cancellations

Payments for online consultations are required in full at the time of booking via our secure payment gateway. All fees are quoted in Swiss Francs (CHF) unless otherwise specified.

Cancellations requested more than 48 hours before the scheduled session are eligible for a full refund.
Cancellations within 24 to 48 hours incur a 50% administrative fee.
No-shows or cancellations within less than 24 hours are non-refundable.

4.0 Limitation of Liability

NutritionCH shall not be held liable for any adverse reactions or health complications resulting from the use of the Platform or the implementation of provided protocols. The results of nutritional coaching vary based on individual physiological response and adherence.

Our maximum liability for any claim arising out of these terms shall not exceed the amount paid by the client for the specific service in question.

Swiss Jurisdiction

Lausanne Legal Venue

Any disputes arising from these Terms of Service shall be governed by the laws of Switzerland and resolved exclusively in the courts of the Canton of Vaud.

Transparency Protocol

Contact Our Legal Desk

If you have questions regarding these terms or requires clarification on our professional boundaries, our administrative team is available for direct inquiry.

Global Headquarters

NutritionCH
Avenue de la Gare 12
1003 Lausanne, Switzerland

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